Making an enquiry

Evertrack Family Practice is based in Melbourne, Victoria, and provides independent family assessments and parenting coordination in complex family law and post-separation matters.

Enquiries may be made by legal practitioners, courts, allied professionals, and parents. To make an enquiry, please email enquiries@evertrackfamilypractice.com.au with a brief outline of:

• the service you are enquiring about
• the current status of any court orders (if relevant)
• whether you are a parent, legal practitioner, or other professional

Providing clear and accurate information assists in assessing suitability.

Introductory call for parenting coordination

For parents and referring legal practitioners considering whether parenting coordination may assist in a particular matter, a no-obligation 15-minute introductory call is available. See the Parenting Coordination page for further information.

Services and how they are accessed

Evertrack Family Practice operates across distinct professional roles with clearly defined boundaries. Each service is accessed in different ways:

• Family Reports. Andrew Macintosh is a Panel Family Consultant appointed to the Federal Circuit and Family Court of Australia. Reports are undertaken on court appointment via the Court Children’s Service and on direct instruction from Independent Children’s Lawyers and lawyers for parties.
• Parenting Coordination. Provided in post-orders matters where final or interim parenting orders are in place. Referrals are accepted from legal practitioners and from parents on self-referral, subject to suitability.
• International Assessments. Independent family and kinship assessments undertaken in Australia for matters before the UK family courts. Instructions are accepted from UK solicitors and local authorities.
• Multiple roles are not undertaken with the same family.

Services may be provided in person or remotely, depending on the nature of the matter and the service involved.

Suitability and screening

All matters are subject to intake screening, including conflict assessment and confirmation of role suitability. Please note:

• Advice regarding court outcomes, legal strategy, or existing reports is not provided.
• Parenting coordination is suitable only where final or interim parenting orders are in place. Not all matters are appropriate for parenting coordination.
• Submitting an enquiry does not create a professional relationship.
• Responses are provided during business hours. If your enquiry is time-sensitive, for example where a matter is currently before the court, please say so in your email and it will be prioritised. Matters involving immediate safety concerns should be directed to police or emergency services.

Enquiries outside the scope of services may not proceed to intake. Services may be declined or discontinued where they are not appropriate.

Privacy

Information provided through the enquiry process is used solely to assess suitability for services and is handled in accordance with applicable privacy obligations.